To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Provides coaching and counseling to team members.Manages work procedures and expedites workflow.Ensures customer service standards are followed by all team members and addresses issues as they arise. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.Supports and administers operational goals and monitors achievements of performance and profit objectives. Responsible for providing guidance and daily supervision to staff in the department.When operating as a Supervisor, additional duties include the following: Perform other job related and compatible duties as assigned.Perform all job duties in a safe and responsible manner.Must adhere to regulatory, department and company policies.

Provide guests with information on how to play the game if requested.

Notify Leadership immediately of any irregularities or any guest requests which are outside of a Poker Dealer's authority or knowledge.

Assist guests in understanding the rules and ensure adherence to established policies and procedures.

Maintain game security and protect company assets at all times.

Observe or receive wagers from guest and take or pay the appropriate game outcomes.

Perform accurate chip and cash transactions.

Provide accurate and efficient dealing while following proper game procedures.

Provide friendly, fast, and helpful customer service to all guests and team members.

The following and other duties may be assigned as necessary:

Jamul casino address